Dungeon Defenders 2 Bug Reporting

Mythical box (PS4)
I just buyt 500 gems on PlayStation 4 and buyt a mythical pack and now i try to open it, but it wont let me open. So Please help me and let me open it. My game name is ehv-Justin I spended a lots real cash on this game this is the First time iT happen to me
Repro Chance: 50%
Steps for Bug Repro:

I Need a new mythical box i payd real cash for iT and spended a lots Hours on this game Becuse i love it

Expected Results: Need a new box Please my dont work i cant open it

Justinehv posted this bug on01/24/18
ItWasLikeThatWhenIGotHere 01/24/18 20:41


We're sorry about the problems you're having. We've identified the issue and a fix has already been implemented. We're testing the builds out now and expected to release the patch sometime Thursday morning. We apologize for the inconvenience and ask you bear with us for a bit longer to get the patch out to you guys. In the mean time, the defender packs will still be sitting in your inventory waiting to be open.